Our company will be closed for 3 weeks, from July 30 to August 22, 2021. Orders placed from Monday 19 July 2021 will be shipped during September.

Privacy policy

Introduction

Within the framework of its activity, the Jieldé company, whose registered office is located at 220 Rue Ferdinand Perrier 69800 Saint Priest, is required to collect and process information, some of which is qualified as “personal data”. Jieldé attaches great importance to the respect of privacy, and only uses data responsibly and confidentially and for a specific purpose.

We are the sole owners of the information collected on this site. Your personal information will not be sold, exchanged, or given to any other company for any reason, without your consent, other than what is necessary to respond to a request and/or transaction, such as for example to ship an order.

Jieldé guarantees to the Users of the https://www.jielde.com site, the respect of the provisions of the law n°78-17 of January 6, 1978 relating to data processing, files and liberties, called “Informatique et Libertés” law modified, and carries out the formalities for which it is responsible, as the person in charge of processing.

Personal data

We process personal data for the purpose of executing orders placed on our website and for customer relationship management. This processing is necessary for the execution of pre-contractual measures taken at your request and for the execution of the contract concluded between us. It is based on Article 6(1)(b) of the General Data Protection Regulation (EU Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 – GDPR). The request for data is a condition for the conclusion of the contract. It has a contractual character. The data subject is obliged to provide the data. Otherwise he or she will not be able to place an order on our site.

On the https://www.jielde.com website, there are 2 types of data that may be collected :

Data transmitted directly

These data are those that you transmit to us directly, via a contact form or when placing your order. Mandatory data is indicated in each form and your consent is systematically required for the data to be processed.

Data collected automatically

During your visits, once your consent has been given, we may collect “web analytics” type information relating to your browsing, the duration of your consultation, your IP address (anonymised), your browser type and version. The technology used is the cookie.

Use of data

 

The data that you directly transmit to us is used for the purpose of contacting you again, processing your order, and/or in the context of the request that you make to us.

 

The purpose of this processing is the sale of products or services to online buyers, the management of payments and security (SSL, establishment of certificates) and refunds, the management of the shopping basket (reminders, reminders), the management of shipping and ordering, the management of commercial promotions, the management of taxes relating to payment (VAT. …), management of communications to buyers (email, SMS, …), stock and supply management, invoicing management, customer account management (order history, refunds), implementation of commercial statistics, services or content, geo-localisation of users to simplify the taxation of payment (VAT).

Web analytics data is collected anonymously (by recording anonymous IP addresses) by Google Analytics, and allows us to measure the audience of our website, visits and possible errors in order to constantly improve the user experience. This data is used by Jieldé, the data controller, and will never be passed on to third parties or used for purposes other than those detailed above.

 

Recipient of the data

The customer and billing departments of the Jieldé company are recipients of all data categories.

Nevertheless, in order to be able to process your orders and ship our products to you, we transmit your identity, e-mail address and telephone number to our subcontractors, who are responsible for the delivery of the orders.

The data required for payment by credit card is entered and processed on a Crédit Mutuel bank interface. No payment data is processed or recorded by the company Jieldé via this website.

Legal basis

Personal data is only collected with the user’s mandatory consent. This consent is validly collected (buttons and check boxes), free, clear and unequivocal.

Retention period

Cookies

Cookies are small text files installed on your computer by websites and/or applications that you visit or use. Cookies enable us to improve the user experience on our websites. For example, we can save your language options for your next visit.

Here is a list of the cookies used and their purpose:

Google Analytics cookies (_ga, _gat, _gid): Traffic analysis, to monitor the performance of our website and visitor activity.

wp-wpml_current_language: Define the current language in which the website is displayed

PHPSESSID: this cookie allows session management. It is kept for the time of your connection to the session.

cookie_notice_accepted: allows us to know your consent to the use of cookies for traffic analysis.

woocommerce_items_in_cart and woocommerce_cart_hash: storage of the number of items in your basket

Your rights concerning personal data

You have the right to consult, request modification or deletion of all your personal data. You can also withdraw your consent to the processing of your data. Consult the cnil.fr website for more information on your rights.

To exercise these rights or if you have any questions about the processing of your data in this system, you can contact our DPO (Data Protection Officer).

By post : 

The Data Protection Officer

Jieldé

220 Rue Ferdinand Perrier

69800 Saint Priest

 

By email: jielde[at]jielde.com – Specify “personal data” in the subject of your email.The data will be saved for a maximum of 3 years.

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